Social media monitoring allows analysis of social media to fully understand the opinions and expectations of customers, prospects and market experts.

Social media monitoring allows monitoring of social networking sites like Facebook and Twitter or professional sites like LinkedIn.

Social media monitoring allows companies to understand where their brand is being mentioned, to analyse the impact of specific actions such as press releases and to analyse their online reputation.

With AMI Opinion Tracker, our e-reputation and opinion analysis solution, you can monitor all internal, external and third party communications related to your organisation on the social networks.